Welcome to the new
Q: Where are you based? Am I in your working area?
A: We are based in Bournemouth and will happily go in any BH postcode. We also serve routinely some DT and SO postcodes. We will consider any other locations nationwide but fees may apply - contact us to know more.
Q: Will The Consultation REALLY be automatically free? What is the catch?
A: Yes it will, it will be 100% credited on your first session. See Section I of this document. There is a couple of restrictions but no catch. The restrictions are : applies only in BH postcodes and some DT/SO postcodes. Limited to one consultation per household. That's about it. Ask for details here.
Q: What does the consultation look like?
A: The consultation will last, depending on the case, between 1 and 3 hours and will take place at your's. We'll have a chat, take the dog(s) out for a walk in a 'real life' situation and test the issue. From there we can have a better understanding of the root cause of the issue and we will give you our opinion on the best course of action. About half the time we can fix the issue on the spot - in which case all we ask in return is some good word of mouth !Request a Consultation here.
Q: What are your fees after the Free Consultation?
A: Our fees are public. We charge flat rates and you can get the full detail here.
Q: Do you do private training, One-on-One? I don't do well in groups.
A: We ONLY do private sessions, we do not do groups. If your specific case requires it, we may bring one or several dogs to your session but it will only be with you.
Q: Do you train my dog or me?
A: It depends. More often than not we train YOU to train your dog.This is known as DTI, Dog Training Instruction. We can also train your dog on your behalf. It really depends on your specific case and is a question that will be answered after the first consultation.
Q: Can you really fix my dog using ONLY Positive Reinforcement? My neighbour says I need to be the packleader and everything will be fixed.
A: Your neighbour is an imbecile. Put us to the test and make up your own mind.
Q: Can you teach me how to correctly use the E-collar and/or prong collars?
A: No. There is no 'correct' way and no excuse for using these barbaric devices. Besides, after working with thousands of dogs, we are still to see one case where it would be needed. We use only science-based, force-free methods. We are so sure of the science behind this statement that we happily and routinely put our money where our mouth is; Read about this here.